Legal
Privacy Policy
Last updated: January 2025
1. Information We Collect
PhoQtek Labs (“we,” “our,” or “us”) collects information you provide directly to us when you create an account, subscribe to our SaaS products, contact us for support or inquiries, participate in surveys or promotional activities, or otherwise use our website and services.
This may include your name, email address, phone number, company information, payment details, and usage data.
2. How We Use Your Information
Provide, maintain, and improve our SaaS services.
Process transactions and send related information.
Send technical notices, updates, and support messages.
Respond to comments, questions, and requests.
Monitor and analyze trends, usage, and activities.
Detect, investigate, and prevent fraudulent transactions.
Personalize and enhance your experience.
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information except in the following circumstances:
Service Providers: Trusted partners who help operate our website and services.
Legal Requirements: When required by law or valid legal process.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Consent: When you provide explicit consent.
4. Data Security
We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. While we strive for the highest level of security, no method of transmission over the internet or electronic storage is 100% secure.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to remember preferences, analyze traffic, deliver personalized content and ads, and improve our services. You can control cookie behavior through your browser settings.
6. Your Rights and Choices
You have the right to access, update, or delete your personal information; opt out of marketing communications; request data portability; and object to processing. Contact us to exercise these rights.
7. Data Retention
We retain personal information as long as necessary to provide services, comply with laws, resolve disputes, and enforce agreements. When no longer needed, we securely delete or anonymize the data.
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place in line with this Privacy Policy.
9. Children's Privacy
Our services are not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided information, please contact us so we can delete it.
10. Changes to This Privacy Policy
We may update this policy periodically. We will post updates on this page and revise the “Last updated” date. Continued use of our services after changes constitutes acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please reach out:
- Email: help@phoqtek.ai
- Phone: +91 9000090271
- Address: 1st Floor, SVS One, Street No-2, Patrika Nagar, HITEC City, Hyderabad, Telangana 500081
This Privacy Policy is effective as of the date above.